Care Instructions

A unique feature of pottery as an art form is the elevation of everyday objects and therefore everyday moments. In the Williams household, we love using our pots as part of our daily life. As such they are designed to be hardwearing and are generally dishwasher and oven proof. However, please be aware that regular dishwasher use may shorten their lifespan, with cracks and chips becoming more likely. Exposure to extreme temperatures- hot or cold- may cause thermal shock and result in damage, so use at your own discretion. If you want to ensure a longer lifespan for your pot, wash it by hand and avoid placing it in an oven or freezer.

 

If you have any further questions about caring for your pot, please don’t hesitate to contact me at byjoshuawilliams@gmail.com

Terms and Conditions

Returns Policy

 

If you are not happy with your purchase, please let us know within seven days. The item must be returned within fourteen days of receipt to ensure a full refund. Shipping costs will not be reimbursed unless the item is faulty or damaged during delivery. Any refund due will be processed within thirty days.

 

Payment and Delivery UK

 

Once an order is placed via the website, items will be sent within seven working days. Orders placed after 12pm Friday will be processed the following Monday. If you would like to collect instead, select the collection option on the payment page. Once an order is sent, a tracking number will be sent to you. Although we will help wherever possible, we are not responsible for any delays or missing parcels once the item has left us.